Policy

LEGAL POLICY

We only deliver whisky product to people ages 18 years old and above, unless person is accepting on behalf of someone else (proof of confirmation is necessary and subjected to inspection).

 

SHIPPING POLICY

Free Shipping within Singapore - Goods will be delivered 2 working days from the date when order is submitted. 

For International shipping - Goods are subject to your local tax and duty fees.
1000% Bearbrick - $250 flat rate
400% Bearbrick - $150 flat rate
Whiskies - Free Shipping


An order confirmation will be sent upon an order placed. We sincerely apologise for delayed deliveries in the event where there are unforeseen circumstances such as bad weather, traffic congestion and high order volume.

Orders may be cancelled due to credit card issues or when items are out of stock, and your purchase will be refunded directly to your mode of payment.

 

RETURNS POLICY

We regret to inform you that all goods sold are not returnable or refundable unless due to physical defects. 

 

 

PRIVACY POLICY

When we ask our customers to give their personal information, we will notify them of the purpose and will keep all customers personal information strictly safe to protect our customers. We will not provide it to third party without permission in a state where personal identifications is possible, except with permission. You will only be notified to provide information necessary for product transaction, delivery or use of relevant services.

You will need your name, address, phone number, and credit card number if you wish to pay by credit card and to contact us regarding product shipping and application processing. Your e-mail address will be required on the request of shipping information and other confirmation, please be assured that your e-mail address will not be disclosed or provided to any third party under any circumstances.

Our website uses cookies. Cookies are stored information on your computer which are meant to facilitate convenience of website usage and user tracking of visits. Accepting and using cookies is not mandatory. If you wish to disable cookies, you may not be able to view this site properly in its entirety.

We will not disclose your personal information to third parties. However, We may disclose it in accordance with the law only when requested by local authorities such as the police, court, or for the purpose of protecting our rights and property. When a customer requests disclosure, deletion or correction of his/her personal information, we will take necessary measures only after confirming that is the customer.