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Policy

LEGAL POLICY

We only deliver whisky product to people ages 18 years old and above, unless person is accepting on behalf of someone else.

 

 

RETURNS POLICY

Changed your mind? Sure no problem, just drop us an email at hello@drunkenbears.sg or contact us at +65 9851 5491. 

Notification must be made within 24 hours upon delivery.

Unfortunately, we aren't able to accept returns once the item has been shipped out. 
While all products have been examined for defects before being shipped out, in the event you find a defect upon receipt, we will provide a refund.

 

PRIVACY POLICY

When we ask our customers to give their personal information, we will notify them of the purpose and will keep all customers personal information strictly safe to protect our customers. We will not provide it to third party without permission in a state where personal identifications is possible, except with permission. You will only be notified to provide information necessary for product transaction, delivery or use of relevant services.

You will need your name, address, phone number, and credit card number if you wish to pay by credit card and to contact us regarding product shipping and application processing. Your e-mail address will be required on the request of shipping information and other confirmation, please be assured that your e-mail address will not be disclosed or provided to any third party under any circumstances.

Our website uses cookies. Cookies are stored information on your computer which are meant to facilitate convenience of website usage and user tracking of visits. Accepting and using cookies is not mandatory. If you wish to disable cookies, you may not be able to view this site properly in its entirety.

We will not disclose your personal information to third parties. However, We may disclose it in accordance with the law only when requested by local authorities such as the police, court, or for the purpose of protecting our rights and property. When a customer requests disclosure, deletion or correction of his/her personal information, we will take necessary measures only after confirming that is the customer.